The University of ArizonaThe University of Arizona
Bursar's OfficeBursar's Office
 

Payment Change effective May 5, 2014

What is changing beginning May 5, 2014?

  • The University of Arizona Bursar’s Office will no longer directly accept credit and debit cards for payment of Bursar account charges.  The University has contracted with a third-party vendor, Nelnet, to process credit and debit card payments on behalf of the University for Bursar charges. 
  • Visa, MasterCard, and American Express will be accepted for payment of Bursar charges when payment is made through UAccess.  Credit and debit card payments will be processed by Nelnet.  
  • Nelnet will charge a 2.5% service fee for credit and debit card payments.  The service fee is not paid to the University of Arizona and is not refundable, even if the related payment to University of Arizona is refunded.
  • Credit and debit cards will no longer be accepted in-person or over the phone for payment of Bursar charges. 
  • Electronic Check (eChecks) will also be accepted for Bursar accounts when payment is made through UAccess.  No service fee will be charged for eCheck payments.

Why is this change being made?

Credit card processing fees are a significant and rising cost for the University.  The cost of accepting credit cards is paid out of tuition and other University revenues, reducing revenue available for campus services to all students, regardless of whether or not they use a credit card to make payments.  Due to the cost of accepting credit card payments and other complications, many universities do not accept credit card payments at all.  Because we cannot continue to justify paying these processing fees, the University of Arizona has considered dropping this payment option.  However, we recognize that many students and families appreciate the convenience of using a credit card, and we have sought out alternatives for payment of Bursar account charges.

Therefore, effective May 5, 2014, the University of Arizona will no longer directly accept credit and debit cards for payment of Bursar account charges, however, we have arranged for a third-party vendor to accept Visa, MasterCard and American Express when payment is made online in UAccess.

What credit cards will be accepted for Bursar account?

The University will no longer directly accept credit/debit cards for payment of Bursar account charges.  Visa, MasterCard and American Express credit and debit cards can be used to pay through UAccess, and will be processed by our third-party vendor.  If you use a credit or debit card to pay Bursar charges, you will be charged a 2.5% service fee by the vendor. You will not be charged a fee if you pay by eCheck on UAccess.

How was the 2.5% service fee determined?

The rate was determined by our vendor.  The University is not directly accepting credit or debit card payments for Bursar payments; they are being accepted by our vendor who is charging a service fee for the service.  The service fee is not paid to the University of Arizona and is not refundable, even if the related payment to the University of Arizona is refunded.

Are other colleges and universities making similar changes?

Colleges and universities across the country have made similar changes to their credit card payment policies.  Some are choosing to not accept credit card payments and others to offer credit card payments through an outside vendor, subject to assessment of a service fee.

How can I pay my Bursar account bill?

  • You can pay online through UAccess, using eCheck or a credit/debit card (Visa, MasterCard and American Express).  If you use a credit or debit card to pay your bill, you will be charged a 2.5% service fee by the third-party vendor.  You will not be charged a fee if you pay by eCheck.
  • You can pay with a personal check by mail or in person at the Bursar’s Office.
  • You can pay with cash at the Bursar’s Office

What about the Tuition Payment Plan?

The Tuition Payment Plan remains an option for students to budget payment of their Fall and Spring semester tuition over several months.  If you choose to enroll in the Payment Plan, tuition and fees will be billed in three installments. 

Can I still use a credit card to make purchases at the University of Arizona Bookstore?

Yes, the University of Arizona Bookstore, Wildcat Ticket Office, Parking and Transportation and other University of Arizona departments that currently accept credit cards will continue to do so.  No service fee will be assessed for these payments.  Only Bursar account payments are subject to the service fee.

What is an eCheck?

Rather than writing a traditional check from your checking or savings account, you can process one electronically on UAccess. To make an eCheck payment, you will need your bank account number and the routing number, sometimes referred to as the Transit Number or the ABA, American Banker’s Association, number. For checking accounts, the routing number and your account number are found at the bottom of your personal check.  For savings accounts, contact your financial institution for this information. 

Can I use any type of check as an eCheck?

eCheck payments can be made from regular U.S. checking and savings accounts in US dollars.  Checks issued from money market accounts, credit card companies, mutual funds, brokerage accounts, home equity or other lines of credit cannot be processed as an eCheck.  Personal checks will continue to be accepted by mail or in person.