Equipment-Point of Sale (POS) Terminals
Upon the receipt of the POS equipment, the merchant must contact Bank of America support services at 1-800-430-7161 for training.
If additional assistance is needed with the equipment, please contact firstname.lastname@example.org.
PCI-DSS Security Awareness Training
Per Payment Card Council Data Security Standards (PCI DSS), all personnel that handle, have control of web site information or may come in contact with bank/credit card information MUST attend bank/credit card security awareness training and sign a Merchant Security Awareness Acknowledgement form. We assist with the development of staff awareness training, offer group/ individual training, and online web training. A log of all department security awareness training and staff acknowledgement forms are kept in the merchants department’s compliance documents.
|In-Person Training||Online Training|
|Individual and Group Bank/Credit Card
Security Awareness Training- Provide the necessary staff awareness training mandatory by PCI-DSS.
|Payment Card Security Awareness Training
11 minute web training – This can be used as the mandatory annual staff training
|PCI Compliance Documentation
Review Department compliance documentation
|PCI Validation Assessment Preparation
Organize and review necessary merchant documents for a successful compliance validation assessment
To discuss training options or set up individual/group training, contact email@example.com.
Semi-Annual Mandatory Merchant Meetings/Training
Each year in February and October, mandatory campus merchant meetings/trainings are scheduled to review PCI-DSS regulations, prepare for security assessments and disseminate assessment results. It is mandatory to have the merchant responsible person (MRP) or a department representative attend.