Banking Services
How do I deposit department funds?
There are several options available for depositing department funds. See Methods for Depositing Funds for complete information.
How do I locate funds paid to the University but are not in the department's UAccess Financials account?
Funds that are deposited with insufficient information are deposited in Cash Management's holding account (unidentified funds). See Unidentified Receipts for complete information.
How can I set up cash handling training for an employee or my department?
Register for training through UAccess Learning . See Cash Handling and Training Sessions for more information.
How do I order more deposit slips or bags?
You may order these and other banking supplies through the Bursar's Office. See Ordering Bank Supplies and Currency Exchange for more information.
Bank/Credit Card Services
How can my department begin accepting bankcard (credit card) payments regularly?
Departments must establish themselves as a Merchant. See Becoming a Merchant for details.
Can my department rent a credit card terminal for special events?
Yes, there are a couple of options for departments who would like to take credit card payments during a special event or conference session. See Supplies, Rentals, Event Management for details.
Where can I find Payment Card Industry (PCI) standards and questionnaires?
Who do I contact with questions regarding Merchant Services?
Contact Campus Banking & Merchant Services at: merchants@fso.arizona.edu.
Do we receive net or gross payments on our bank/credit card transactions?
The merchants always receive gross payments. The acquirer bank will provide a monthly statement detailing all fees and interchange charges. Each month (usually within the first five days of the month), the total of the monthly charges will be automatically deducted from the merchant account and auto-posted to the merchant designated UAccess Financial expense account.
Are there online accounting reports available to substantiate UAccess Financial amounts?
Yes. See Accounting/Reconciling Information.
Information Systems Support
Our department has been approved for a new course fee. How do we set up an Item Type?
Submit a Item Type Request Form to the Bursar's Office.
How do I change the account number on an existing Item Type?
Submit a Item Type Request Form to the Bursar's Office. For Purpose of Request, select "Change Existing Item Type" and complete all fields.
How do I change the description on an existing Item Type?
Submit a Item Type Request Form to the Bursar's Office. For Purpose of Request, select "Change Existing Item Type" and complete all fields. Include any pertinent information in the Purpose of Item Type field. In the Item Type Description field, enter the new description. This is what the student sees on SIS.
Who do I contact with questions about processing UAccess charges in batch?
Contact the Bursar Electronic Services Team at: best@fso.arizona.edu.
Is ISW (Information Services Web) information still updated?
ISW is no longer updated but is still available for data prior to UAccess. Data from UAccess is available in Analytics/Reporting.
Who do I contact with questions about processing prior term adjustments in SIS?
Contact the Bursar Electronic Services Team at: best@fso.arizona.edu.
How do I obtain course fee or program fee data?
The data is available in Analytics/Reporting in UAccess.