Disputing a Charge

Disputes for Late Charges

Students may dispute the following late charges with the Bursar's Office:

  • Late Payment Charge
  • Unpaid Tuition Charge
  • Past Due Balance Charge

Disputes must be received in writing (emailed to bursar@arizona.edu or mailed to our USPS mailing address) no later than 60 days after the billed date, and may only be submitted by the student account holder. Disputes from parents or other third-parties will not be considered. Include the student's name and ID number, amount in dispute, and the reason for the dispute. Any undisputed balance must be paid by the due date for that item.

Disputes for Tuition under Extenuating Circumstances

For disputes regarding tuition and related fees, please review the Tuition Appeals Website.

Questions / Disputes for Other Charges

For questions or disputes regarding these charges, contact the issuing department directly:

Charge / Dept Email / Contact Phone
Blue Chip Fee (Blue Chip Program) bluechip@arizona.edu 520-621-1370
Bookstore Charges (University Bookstore) Contact 520-621-2426
Bookstore Course Materials (University Bookstore) Contact 520-621-2426
Campus Recreation Contact 520-621-8702
Candidacy/Dissertation Fees (Grad College) Contact 520-621-3471
Candidacy Fees (Undergrad Degree Check) reghelp@arizona.edu 520-621-3113
CatCard Contact 520-626-9162
Enrollment Fee (Admissions orientation@arizona.edu 520-621-3237
Housing / Dorm (Residence Life housing@life.arizona.edu 520-621-6501
International Student Fee Contact 520-621-4627
Language Placement Contact 520-621-1044
Library Billing/Processing (Library) Contact 520-621-6442
Math Placement Contact 520-621-6892
Meal Plans mealplan@arizona.edu 520-621-7043
Office of Scholarships and Financial Aid Contact 520-621-1858
Orientation Fee (Admissions orientation@arizona.edu 520-621-3237
Parking & Transportation Contact 520-626-7275
QTR (Human Resources) hrsolutions@arizona.edu 520-621-3660
Residency Classification REG-rco@arizona.edu 520-621-3636
SALT Center uasaltcenter@arizona.edu 520-621-1242
Student Health Charges (Campus Health) chs-buso@distribution.arizona.edu 520-621-6487
Student Insurance (Campus Health) chs-insurance@distribution.arizona.edu 520-621-5002
Student Support Fee (Admissions) admissions@arizona.edu 520-621-3237
Study Abroad & Student Exchange Contact 520-626-9211
Summer & Winter Session reghelp@arizona.edu 520-621-3113
Think Tank thinktank@arizona.edu 520-626-0530
Zona Zoo Pass (Athletics) catsinfo@arizona.edu 520-621-2287