Disputing a Charge

Students may dispute the following charges with the Bursar's Office:

  • Tuition
  • Late Payment Charge
  • Unpaid Tuition Charge
  • Past Due Balance Charge

Disputes must be received in writing no later than 60 days after the billed date, and may only be submitted by the student account holder. Disputes from parents or other third-parties will not be considered. Include the student's Name, Student ID number, amount in dispute and the reason for the dispute. Any undisputed balance must be paid by the due date for that item. Mail disputes to:

Bursar's Office
The University of Arizona
1303 E. University Blvd., Box 3
Tucson, AZ 85719-0521

Questions / Disputes for Other Charges

For questions or disputes regarding these charges, contact the department directly:

Charge / Dept Email / Contact Phone
Academic Recovery Fee (Think Tank) academicrecovery@email.arizona.edu 520-626-3789
Blue Chip Fee (Blue Chip Program) bluechip@email.arizona.edu 520-621-0084
Bookstore Charges (UA Bookstore) Web form 520-621-2426
Campus Recreation Web form 520-621-8702
Candidacy/Dissertation Fees (Grad College) Web form 520-621-3471
Candidacy Fees (Undergrad Degree Check) reghelp@email.arizona.edu 520-621-3113
CatCard Web form 520-626-9162
Enrollment Deposit (Admissions admissions@arizona.edu 520-621-3237
Housing / Dorm (Residence Life housing@life.arizona.edu 520-621-6501
Inclusive Access Digital Books (UA Bookstore) uabks-inclusiveaccess@email.arizona.edu 520-621-2426
International Student Fee Web form 520-621-4627
Language Placement Web form 520-621-1044
Late Drop Fee (Registrar's Office REG-reghelp@email.arizona.edu 520-621-3113
Library Billing/Processing (Library) LBRY-circadm@email.arizona.edu 520-621-6442
Math Placement Web form 520-621-6892
Meal Plans mealplan@email.arizona.edu 520-621-7043
Office of Scholarships and Financial Aid askaid@email.arizona.edu 520-621-1858
Orientation Fee (Admissions admissions@arizona.edu 520-621-3237
Parking & Transportation Web form 520-626-7275
QTR (Human Resources) hrsolutions@email.arizona.edu 520-621-3660
Residency Classification rco@email.arizona.edu 520-621-3636
SALT Program saltctr@email.arizona.edu 520-621-1242
Student Health Charges (Campus Health) chs-buso@distribution.arizona.edu 520-621-6487
Student Insurance (Campus Health) chs-insurance@distribution.arizona.edu 520-621-5002
Student Support Fee (Admissions) admissions@arizona.edu 520-621-3237
Study Abroad & Student Exchange Web form 520-626-9211
Summer & Winter Session uasummer@email.arizona.edu 520-621-3113
Think Tank sls-thinktank@email.arizona.edu 520-626-0530
Zona Zoo Pass (Athletics) catsinfo@arizona.edu 520-621-2287