Reissuing Refund Checks

Submit a Stop Payment Request if you were mailed a refund check but the check:

  • Never arrived in the mail after 14 days
  • Was lost or stolen
  • Was completely destroyed

A $20 fee will be charged for this service if any of the following are true:

  • It has been less than 14 days since the check was mailed
  • The check was mailed to the wrong address because you did not update your address in UAccess
  • The check was lost or destroyed while in your possession

Stop Payments will take approximately 3 to 5 business days to process.